FAQ's

Questions for Buyers

When will my print be delivered?

Orders within the United States should take between 10-14 days to arrive, international orders take 17-21 days.

If your order hasn't arrived inside the estimated delivery times, please contact our support team at support@aarting.com.

How are the prints shipped?

11"x14" works and smaller ship flat. 18"x24" and larger are shipped individually in protective tubes.

How much does shipping cost?

We have three simple shipping rates. One for domestic shipments (inside the United States), one for Canada, and one for other international shipments. All orders include a USPS tracking number.

Domestic (United States) shipping:
8" x 10" -  $5.50 + $1.00 for each additional print. Ships flat. 
11" x 14" -  $7.00 + $1.00 for each additional print. Ships flat. 
18" x 24" -  $15.00 + $5.00 for each additional print. Ships in a tube. 
24" x 36" -  $18.00 + $5.00 for each additional print. Ships in a tube. 
* Your print should arrive within 10-14 days from the end of the campaign.

Canada shipping: 
8" x 10" -  $20.50 + $2.00 for each additional print. Ships flat. 
11" x 14" -  $29.00 + $2.00 for each additional print. Ships flat. 
18" x 24" -  $34.00 + $7.00 for each additional print. Ships in a tube. 
24" x 36" -  $36.00 + $7.00 for each additional print. Ships in a tube. 
* Your print should arrive within 17-21 days from the end of the campaign.

International shipping:
8" x 10" -  $24.50 + $2.00 for each additional print. Ships flat. 
11" x 14" -  $40.00 + $7.00 for each additional print. Ships flat. 
18" x 24" -  $48.00 + $10.00 for each additional print. Ships in a tube. 
24" x 36" -  $52.00 + $15.00 for each additional print. Ships in a tube. 
* Your print should arrive within 17-21 days from the end of the campaign.

Does Aarting accept returns?

We guarantee 100% satisfaction. If you don't absolutely love your print, we'll take it back. Aarting.com works hard to ensure that all our campaigns are printed at a high-quality & shipped on time and accurately. 

We accept returns and will issue a full refund within 30 days of the end of the campaign if you are disappointed with your order for any of the following reasons: 

1. The print itself is flawed, damaged or ripped.
2. The quality of the printing is poor. 
3. If the final product is materially different than the design presented in the campaign. 

If you are in any way unsatisfied with your purchase, please contact us at support@aarting.com.

Do the prints look exactly like the images we see online?

We work to ensure fidelity between the images you see online and our final prints. While our screens are calibrated for color consistency and accuracy, most screens are not. Because of this, colors and tones can vary greatly between computers, so the print you receive may look slightly different than it did on your computer.

Does the size of the paper equal the size of the actual image?

No. We use standard paper sizes and do not alter the image to fit the paper, which means that most will have a white border to allow for framing.